Shipping

Luma & Silk plans to ship internationally with tracking. Exact shipping countries, rates, and delivery estimates will be confirmed before paid launch.

Production time

Custom embroidery is made after the order is confirmed. The final production time depends on size, design complexity, garment requirements, and supplier capacity.

Shipping time

Shipping time varies by destination country and logistics provider. Tracking information will be provided once the order ships.

Customs and import duties

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are usually the customer's responsibility unless stated otherwise on the product page.

Address accuracy

Please make sure your shipping address is complete and accurate. If an address error causes a failed delivery, extra shipping costs may apply.